Travel eSIM help center
Clear guidance for choosing, installing, and managing your travel data plan.
Common questions
What is an eSIM?
An eSIM is a digital SIM built into your phone. You install a mobile plan digitally and connect when you arrive.
Is my phone ready for eSIM?
Your phone needs eSIM support and must not be carrier locked. Confirm both before checkout.
When should I install my plan?
Install it while you have reliable Wi-Fi before your trip. Validity begins according to the plan terms.
How do I install after buying?
Open installation details from your order confirmation or My eSIMs. Use the QR code where supported, or enter activation details manually.
What if I run out of data?
If your plan is reloadable, top-up options appear in Manage eSIM. Otherwise, choose a new plan.